FAQ
- PAYMENT METHODS
For exports, we mostly work with wire transfers. However, for customers who wish to pay with credit card can do so through our point of sale online in Paypal. Payments must be made in American Dollars.
- WARRANTY
We offer warranty on all our goods. The warranty varies depending on the product and brand. Contact us for more information.
- SHIPPING
We offer freigth shipping services to your area, either within the United States or internationally. We work with allied transportation companies, allowing us to offer truck, ocean or air transportation anywhere in the world.
- EXPORT
All our prices are FOB Miami, that means that the local shipping costs to the freight forwarder of your choice is included (Only within the Miami Area) In case you need it, our staff will be willing to quote you transportation costs directly to your country.
- I CANNOT FIND A SPECIFIC PRODUCT
It is possible that some of the products we offer are not active on the website; therefore, we recommend you contact us if you can’t find any related product you are looking for
- SPARE PARTS
We offer spare parts for all our the goods we sell. In case you are looking for a specific part that is not related to any equipment on our site, please contact us. We will do our best to help you.
- AVAILABILITY
We maintain a large stock of all our products. Most shipments are made within 3-5 business days after payment is received.